One end is always far
From a single site, every order at the other end pays the distance in freight and in days. We split the stock between Hanoi and Ho Chi Minh City and ship from the nearer one.
Service
Fulfillment in Vietnam
Receiving, inspection, storage and order-by-order dispatch once goods land in Vietnam.
For businesses selling into the Vietnamese market: inbound inspection, stock holding and per-order dispatch, run out of our Hanoi and Ho Chi Minh City warehouses.
Overview
TIXIMAX fulfillment in Vietnam
Demand in Vietnam splits north and south. Whether your stock sits in Hanoi or Ho Chi Minh City decides whether the same order arrives next day or on the third.
We hold warehouses in both. Stock can sit where the selling is, so you stop paying the length of the country on every order from the far end.
Definition
2. What is Fulfillment in Vietnam?
Where the stock sits, and what goes out from it. Here is what we take on.
2.1 What is Fulfillment
Fulfillment means holding your stock and, for each order, pulling the items, packing them and handing them to a carrier. On this lane it happens at two sites, and which one ships is decided order by order.
The difference from renting warehouse space is that the two sites are not two rentals — they are one stock pool you can see at once.
2.2 Challenges of Managing Orders in Vietnam Yourself
Hanoi and Ho Chi Minh City are 1,700km apart. Hold stock at one end only and every order from the other end carries that distance — in the carrier's price and in the days. Split across both, most orders leave from the nearer shelf.
2.3 How Does Fulfillment in Vietnam Work?
This is what it suits.
- You sell the length of the country and the far end has become expensive and slow.
- You want stock in both Hanoi and Ho Chi Minh City without running two sites yourself.
- You buy from Japan and want the import and the domestic dispatch under one company.
- Order volume has grown past what you can pack yourself.
- Returns are piling up and are not making it back into stock.
Start at one site and open the other once you can see where the orders come from.
2.4 Who Should Use Fulfillment in Vietnam?
This is for:
We size the operation to your volume — one site is a fine place to start.
Benefits
3. Benefits of Fulfillment in Vietnam at Tiximax
What this lane gives you.
3.1 What happens when you run dispatch yourself here
And what we do about each of them.
Two sites, two sets of numbers
Split the stock and the stock sheets split with it. SKU-level control treats both sites as one pool, on one screen.
Peaks outrun your staff
Hiring to a peak leaves you carrying it through the trough. Handled in our warehouse, extra volume costs only what the extra volume costs.
Returns pile up
Receive, assess, put the good ones back. Stop that and sellable stock sits in the warehouse.
3.2 Benefits of Fulfillment in Vietnam at Tiximax
01
Hanoi and Ho Chi Minh City
Put the stock where the selling is. Orders leave from the nearer warehouse.
02
Two sites, one stock pool
What is where, on one screen. No separate stock sheet per site.
03
Continuous with the import
Air from Japan runs 2–5 working days, and clearance into Vietnam is ours — arriving cargo turns straight into stock.
04
Dated goods handled properly
FIFO and FEFO, so the nearest expiry ships first.
05
Your own packaging
Branded boxes, mailers and inserts if you want them.
06
Returns included
Receipt, assessment, and putting anything resaleable back into stock.
Which way the stock leans is not fixed — move it as the selling moves.
Process
4. How it works
- 01
Intake
Goods arrive at our warehouse and we check quantity and condition.
- 02
Inspection and labelling
Each item is inspected and labelled as required.
- 03
Storage
Stored in suitable conditions, with stock tracked by lot.
- 04
Dispatch
Picked, packed and shipped as the orders come in.
- 05
Reporting
Stock and dispatch status available to you.
FAQ
Frequently Asked Questions
What we are asked most.
It is charged on the volume stored and the number of orders dispatched. There is no published schedule — tell us your monthly volumes and order counts and we will quote.
From Japan on our own lane — about 2–5 working days by air. Import clearance into Vietnam is ours, so arriving cargo turns straight into stock.
Hanoi and Ho Chi Minh City. Pick whichever suits where you sell.
We dispatch from the warehouse to your customer. The domestic delivery charge is paid directly to the carrier.
FIFO, and FEFO where there is an expiry date, so the nearest expiry ships first.
Yes. Supply your branded boxes, mailers and inserts and we pack in them.
Yes — receipt, assessment, and putting anything resaleable back into stock.
Commitment
OUR COMMITMENT
Two sites shown as one
What sits in Hanoi and what sits in Ho Chi Minh City, on the same screen.
Shipped from the nearer shelf
The dispatching warehouse is chosen per order, by where it is going.
Matched before dispatch
The order and the goods are checked against each other before anything leaves.
Returns are part of it
From receipt through to putting stock back.
01
Registration done entirely online
Set up your own management space in a few steps and plug into TIXIMAX's international-standard logistics network.
02
Quotes on the spot
Our AI reads what you enter and returns a breakdown of exchange rates and fees in seconds.
03
Place orders yourself
Order any time, 24/7. The system takes your purchase request and connects it straight to the seller — no waiting on anyone.
04
Your balance, in the open
Every top-up, deposit drawdown and refund is recorded in a real-time statement. There are no additional charges.
05
Real-time tracking and 24/7 support
Status updates automatically at each stage: intake at the local warehouse, import clearance, arrival at our warehouse in Japan. You are notified the moment anything changes.
06
Consolidation and address changes
Combine small parcels into one shipment to keep freight down. Change the delivery address any time before dispatch.